Term and conditions

Last Updated: September 2026

Welcome to Khush Naseeb Rishtay. By accessing or using our website and services, you agree to comply with these Terms & Conditions. Please read them carefully before creating an account or using our matrimonial services.

1. Eligibility

  • You must be 18 years or older to register on our platform.

  • You must be legally eligible for marriage according to applicable laws.

  • The information provided during registration must be accurate, complete and up to date.

  • Our platform is intended for genuine matrimonial purposes only.

2. User Profile & Information

You are responsible for the accuracy of the information, photographs and other content submitted to your profile.

You must not:

  • Provide false, misleading or fraudulent information.

  • Create a profile pretending to be another person.

  • Upload photographs or information belonging to another person without permission.

  • Create multiple accounts for the same individual.

  • Misrepresent your age, marital status, education, profession or other important information.

We reserve the right to review, edit, reject, suspend or remove any profile that violates our policies.

3. Purpose of the Platform

Khush Naseeb Rishtay is a matrimonial platform designed to help individuals and families find suitable marriage proposals.

We act only as a platform that facilitates introductions between users. We do not guarantee that you will find a suitable match, receive a proposal, get married, or have a successful relationship through our platform.

Users and their families are responsible for conducting their own verification and due diligence before proceeding with any proposal.

4. User Conduct

Users must communicate respectfully and honestly with other members.

The following activities are strictly prohibited:

  • Harassment, threatening or abusive behaviour.

  • Sending inappropriate, obscene or offensive content.

  • Fraud, scams or financial requests.

  • Spam or unsolicited advertising.

  • Attempting to obtain another user’s personal information through deception.

  • Using profiles for dating, entertainment or any purpose unrelated to genuine marriage intentions.

  • Sharing another user’s private information without permission.

  • Attempting to hack, damage or misuse the website or its services.

Any account involved in prohibited activities may be suspended or permanently removed.

5. Profile Verification

Where applicable, Khush Naseeb Rishtay may verify profile information or request additional documents.

However, verification does not constitute a guarantee of a person’s character, financial position, family background, intentions or future behaviour.

Users should independently verify important information before making any personal, financial or marital decision.

6. Photos & Profile Content

By uploading photographs and profile information, you confirm that you have the right to use and share that content.

We reserve the right to remove photographs or content that is:

  • Fake or misleading

  • Inappropriate or offensive

  • Unrelated to the profile owner

  • Copyrighted or uploaded without permission

  • Against our community guidelines

7. Premium Membership

Certain features may only be available to paid members.

Premium membership may provide access to features such as contact views, advanced search, messaging, profile visibility, profile boosts and other premium services according to the selected plan.

The features and duration of each subscription will be clearly displayed at the time of purchase.

8. Payments & Refunds

All premium services are subject to the applicable charges displayed on our website.

Before purchasing a plan, users should review the price, duration and included features carefully.

Unless otherwise stated by Khush Naseeb Rishtay, subscription fees are non-refundable once the premium service or its features have been activated.

If a payment is made incorrectly or a technical issue occurs, users may contact our support team for review.

9. Privacy & Personal Information

We respect the privacy of our users and handle personal information according to our Privacy Policy.

Users should also exercise caution when sharing phone numbers, addresses, photographs, financial information or other sensitive information with another member.

Once information is voluntarily shared with another user, we cannot guarantee how that person may subsequently use or store it.

10. Contact Information

Users may choose to share their phone number, WhatsApp number or other contact information with another member.

Khush Naseeb Rishtay is not responsible for communications or interactions that take place outside our platform, including WhatsApp, phone calls, social media or in-person meetings.

11. Account Suspension & Termination

We reserve the right to suspend, restrict or permanently terminate an account if:

  • These Terms & Conditions are violated.

  • False or fraudulent information is discovered.

  • A user receives repeated complaints.

  • The platform is being misused.

  • A user engages in harassment, fraud or inappropriate behaviour.

  • The account creates a security or legal risk.

In serious cases, an account may be removed without prior notice.

12. Limitation of Liability

Khush Naseeb Rishtay provides a platform for matrimonial introductions but does not control the behaviour, intentions or decisions of individual users.

We are not responsible for:

  • False information provided by users.

  • Disputes between users or families.

  • Financial losses caused by another user.

  • Personal decisions made based on information found on the platform.

  • Any relationship, engagement or marriage resulting from the use of our services.

  • Interactions or communications that take place outside our platform.

Users are responsible for making their own decisions and performing appropriate verification.

13. Intellectual Property

All website content, including the website design, logo, branding, graphics, text, software and other materials belonging to Khush Naseeb Rishtay may not be copied, reproduced, modified, distributed or commercially used without prior written permission.

User-submitted content remains the responsibility of the user who submitted it.

14. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised “Last Updated” date.

Continued use of the website after changes are published means that you accept the updated Terms & Conditions.

15. Governing Law

These Terms & Conditions shall be governed by the applicable laws of Pakistan.

Any dispute relating to the use of our services shall be subject to the applicable jurisdiction of the relevant courts in Pakistan.

16. Contact Us

If you have questions, complaints or concerns regarding these Terms & Conditions, please contact our support team through the Contact Us page.

By registering or using Khush Naseeb Rishtay, you acknowledge that you have read, understood and agreed to these Terms & Conditions.